24-Hour Emergency & Critical Care

How do you know if your pet is having an emergency?  

You know your pet best, so if you’re concerned call us 914-704-3400 or come to our hospital at 4 Hardscrabble Heights, Brewster, NY 10509. We’re open 24 hours, 365 days a year. If possible, give us a call to let us know you’re on your way.

What should you do if you think your pet is having an emergency or urgent condition?

  • Stay calm.
  • Handle your pet carefully; scared or injured pets can sometimes be aggressive.
  • Please drive carefully.

Here are some warning signs of a pet emergency:

  • Breathing difficulty or choking
  • Collapsing
  • Pale or white gums
  • Seizures
  • Loss of consciousness
  • Inability to get up or use limbs
  • Fractures, burns, or bites
  • Wounds or cuts
  • Car accidents
  • Medication, poison, or chemical ingestion
  • Excessive drooling or pacing back and forth
  • Refusal to eat for more than two days
  • Excessive drooling, non-productive retching
  • Swollen, distended, or firm abdomen
  • Pregnancy or labor complications
  • Excessive vomiting or diarrhea
  • Heat stroke or hypothermia
  • Inability to urinate or defecate
  • Electrocution
  • Eye Injury

How to Prevent and Prepare for an Emergency

  • Store a pet first-aid kit in your home and car.
  • Never leave your pet in the car alone. Accidents and heat stroke can happen!
  • Make sure your home and yard areas are safe and secure so pets don’t run away.
  • Lock up medications, cleaners, cosmetics, and chemicals.
  • Keep your pet away from the pool or hot tub when unattended.
  • In public, your pet should be leashed and under your control at all times.
  • Make sure you have your pet’s medical history for emergencies.
  • Certain items are toxic for pets to eat: any candy or gum with artificial sweetener, onions, grapes, raisins, avocados, macadamia nuts, chocolate, coffee, alcoholic beverages, or any drugs not prescribed for that pet.
  • Keep clothes, toys or any objects that pets are tempted to eat out of the way as they can cause intestinal blockages.
  • If you own a pet bird, fumes from cleaning with oven cleaners or cooking with Teflon pans can kill; choose other household items.
  • Keep pets away from electrical cords they might like to chew on.
  • Many cases of poisoning happen with pets consuming pesticides, mulch, de-icing salts, antifreeze, gasoline, oil, or even poisonous plants. Keep an eye on your pet outside.