COVID-19 Safety Protocol as of August 2021
Pet Emergencies & Specialty Appointments
August 24, 2021 Update: According to recent CDC and NYS Guidelines pertaining to red zone counties, we now require masks for everyone when entering the building regardless of vaccination status.
For pet emergencies, two family members will be permitted to enter the waiting room. However, for specialty appointments, we ask the family members to remain in their car until the exam rooms are sanitized. Family members should call when they arrive for their appointment and then a veterinary technician will assist them into the building. Clients are also welcome to continue to receive full curbside assistance by calling 914-704-3400 upon arrival. We will continue to take the temperature of everyone entering the building.
Let’s work together to stay safe. We want to continue helping as many pets as possible, providing the very best care! Thank you for your patience. We appreciate it.
Guardian Veterinary Specialists is actively monitoring information from the Centers for Disease Control and Prevention (CDC) and local officials regarding the spread of COVID-19.
Our doors are open 24/7 and we’re functioning normally. We’re taking precautions. To remain focused on a proactive approach, our Client Care Representatives are contacting our clients regarding their upcoming appointments. During this contact, our staff is screening our clients and patients based on public health guidelines to ensure a safe visit to our hospital.
Our goal is to reduce the risk of exposure and potential transmission of this virus while enabling the highest level of specialty veterinary care to our community. Please be assured we’re taking every precaution to maintain the health and safety of our clients and staff while we’re operating.
We’re committed to keeping our facility as clean and sanitary as possible. We have significantly increased the frequency of cleaning all of our facilities, with particular attention to patient check-in, countertops, exam rooms, bathroom facilities, door handles, seat arms, and all high-touch areas. We have also added signage throughout the hospital, including in bathrooms and public areas.
In addition, we’re asking our staff to please stay home if they exhibit any symptoms or have been exposed to COVID-19.
As such, we ask that you notify us in advance if you feel you are at risk for COVID-19 and to take preventative measures for the safety of yourself and others.
If you have tested positive for COVID-19, have flu or cold-like symptoms such as a cough or fever, newly developed shortness of breath, or if you have recently traveled to an area outside the U.S. with known coronavirus (COVID 19) or have been in contact with someone who has traveled or contracted the virus, please call us at 914-704-3400 to discuss the scheduling and organization of your appointment.
As a safety measure to our staff and other clients, we will follow a specifically designed protocol to enable us to evaluate your pet.
For your reference, below we’re sharing further information about the coronavirus from the AVMA and CDC.