24/7 Emergency & Critical Care


We’re Always Here to Help Pets

In a medical emergency, it’s important to know that we’re here for you and your cat, dog and other pets 24 hours a day, 365 days a year. Our fully equipped animal hospital is staffed around the clock by highly trained and experienced emergency veterinarians and veterinary technicians. And we have onsite imaging and lab services for fast, accurate diagnosis.

No appointment is ever necessary for emergency care—just come into our hospital at 4 Hardscrabble Heights in Brewster, New York, at any time, day or night. If possible, give us a call to let us know you’re on your way.

Please Remember to:

Stay calm
Handle your pet carefully since injured or scared pets can sometimes be aggressive
Please drive carefully

When Is It A Pet Emergency?

  • Choking or difficulty breathing
  • Loss of motor control or coordination
  • Paralysis, unable to stand or use limbs
  • Pale or white gums
  • Seizures
  • Loss of consciousness
  • Bone fracture
  • Burns
  • Bite from another animal, particularly if it punctures the skin
  • A wound or cut particularly if it won’t stop bleeding
  • Trauma from a motor vehicle accident
  • Medication, poison, or chemical ingestion
  • Repeated pacing back and forth
  • Refusal to eat for more than two days
  • Excessive drooling, non-productive retching
  • Swollen, distended, or firm abdomen
  • Pregnancy or labor complications
  • Excessive vomiting or diarrhea
  • Heat stroke or hypothermia
  • Inability to urinate or defecate
  • Electrocution
  • Eye Injury

Despite Our Best Intentions, Emergencies Can Still Occur.

It’s crucial to be prepared in two important ways:

  • Keep a pet first-aid kit in your home and car
  • Have your pet’s medical history easily available (stored on your phone, for example) if you have to bring your pet to the hospital

How to Prevent a Pet Emergency

There are simple, commonsense steps we can take to prevent many pet emergencies:

  • Never leave your pet in the car alone—accidents and heat stroke can happen!
  • Make sure your home and yard are secure so pets can’t run away and get into trouble
  • Pet-proof your home by keeping medications, cleaners, cosmetics, and chemicals secured and out of reach
  • Keep your pet away from the pool or hot tub when it’s unattended
  • In public, keep your pet leashed and under your control at all times

Substances that are toxic to your pets:

Certain substances are toxic to pets, so never give them to your pet or leave them where your pet could ingest them.

  • Chocolate
  • Onions
  • Grapes and raisins
  • Avocados
  • Macadamia nuts
  • Coffee
  • Alcoholic beverages
  • Any drugs not prescribed for your pet
  • Candy, gum, or foods with artificial sweeteners(particularly the sugar substitute  Xylitol, which can be life-threatening in dogs)

Ways to prevent poison/toxicity in pets:

  • Keep clothes, toys or any objects that pets are tempted to eat out of reach because consumption can cause intestinal blockages
  • Fumes from oven cleaners or cooking with Teflon pans can kill pet birds
  • Block your pet’s access to electrical cords they may be tempted to chew on
  • Many cases of poisoning occur when pets consume pesticides, mulch, de-icing salts, antifreeze, gasoline, oil, or poisonous plants. Keep these substances out of reach and keep an eye on your pet when outdoors.

Not sure if you should bring your pet in for emergency care?

If you have any concerns at all, simply call us at 914-704-3400. We’re here to help.